COVID-19


We are taking the following steps to help keep our guests safe while in the facility:
  • Hours of operation will remain the same.
  • Limiting guest capacity to 30% of our facility’s capacity.
  • To help facilitate a touch-less check-in process, we are requiring all waivers to be completed online using your own personal device.
  • Guest temperature will be taken at the door, temperatures must be under 100.4°F to enter.
  • Guests are encouraged but not required to wear face masks.
  • Social distancing signage around the facility. Parents are encouraged to assist us in maintaining social distance.
  • Additional touch-less hand sanitizer stations around the facility.
  • Staff will be wearing face masks, face shields and gloves.
  • Staff will have their temperature taken before their shift.
  • Dedicated staff members will be cleaning and disinfecting all high touch surfaces using an EPA approved, high-grade disinfectant that effectively combats the spread of the COVID-19 virus.
  • Ball Pits will be cleaned thoroughly and often. 
To better assist us in assuring your safety and the safety of our team members we ask that you:
  • Wash hands for at least 20 seconds after restroom use.
  • Please wear face coverings and practice social distancing 
  • Sneeze and/or cough in the bend of the elbow.
  • Do not enter the building if you are sick, with fever, or any other COVID-19 symptoms.
  • Some of our attractions may be closed during your visit.
  • If you leave the facility, you may need to wait in line for same day re-entry.
As we prepare to meet your needs in this new COVID-19 environment, Off the Wall has and will continue to take steps to make you feel comfortable about your return to our facility. Thank you for choosing Off the Wall at Crestwood as your Family Fun center and we look forward to your visit.

If your previously scheduled birthday party at Off the Wall was affected by the Pandemic, please visit this site:

https://forms.gle/6Wsu1uj2icKsRCmc8